Agent L1 Service Desk Dubai. Jobs in middle East

 RESPONSIBILITIES

  • Taking over the calls coming from the internal clients;
  • Records, solves and sends IT problems to the next level, in order to ensure a fast and efficient solution;
  • Collects all necessary data for internal reporting;
  • Ensures the fulfillment of the contractual agreed quality level (SLA);
  • Program – availability to work in extended shifts, the program can be changed based on Business requirements;

Job Experience:

  • Team work skills
  • Understanding the offered solutions / problems and the correct management of the problem solutions
  • Ability to constantly follow the updating of technical documentation, including after the stages of production, testing and implementation
Icare

Comments

Post a Comment

Popular posts from this blog

Great to advertise with us. Contact us

  We are reaching out to over thousands of traffic  per day across the world  who may be in need of your services, advertise with us for as low as $5 USD per Day. Book now your Ad space from ronloy94@gmail.com for details. Whatsapp number +256700626555
Read more

Discovered a Hole in the Bottom of the Ocean: A Hole Found At The Bottom Of The Ocean Could Trigger Major Earthquakes

The ocean is one of the most mysterious places on earth , and despite centuries of exploration, it still holds countless secrets waiting to be discovered. Recently, a group of scientists made an exciting and groundbreaking discovery that could change our understanding of the ocean and the planet itself. They found a hole in the bottom of the ocean, and what’s more, it seems to be connected to the earth’s mantle. Bermuda triangle mystery  The discovery was made by a team of geologists, geophysicists, and oceanographers from several universities, including the University of Maryland, the Woods Hole Oceanographic Institution, and the University of New Hampshire. The area they studied was the South Atlantic Ocean , between Brazil and Namibia, where the ocean floor is spreading and new crust is forming. Using advanced seafloor mapping technology, the team discovered a hole in the ocean floor that is about 10 meters in diameter and 200 meters deep. This may not sound like a big deal on the s
Read more

How to make $1500/day: Submit your content and get paid $1/word

  Sierra is the narrating arm of the Sierra Club, the US's most established, biggest, and most compelling grassroots natural gathering. We are a quarterly public print and computerized magazine distributing grant winning news-casting and state of the art photography, workmanship, and video committed to safeguarding the regular world. Sierra unites driving scholars and photographic artists to convey the standards at the core of the Sierra Club's main goal: that everybody, paying little mind to race or pay, ought to partake in similar essential freedoms to clean air, clean water, a steady environment, and protected and simple admittance to encounter wild nature. We're searching for revealed stories on an extensive variety of ecological and civil rights issues from scholars who can bring to our crowd an expansive cluster of points of view and composing styles. Our supporters have an exhibited capacity to compose savvy, fun, sharp, and well-informed stories for a different and
Read more